"VV Square"building, Plot.No.TS 710/1b1 & 2B1, CMC Ward No 18, Moka road, Gandhinagar, Ballari-583 101. 583101 Bellari IN
trendypaper
"VV Square"building, Plot.No.TS 710/1b1 & 2B1, CMC Ward No 18, Moka road, Gandhinagar, Ballari-583 101. Bellari, IN
+918050151380 https://www.trendypaper.com/s/5b1a00c581a9afd8ff765190/ms.settings/5256837ccc4abf1d39000001/5b928defbda50e15d4c76434-480x480.png" [email protected]
9781626560413- 5fc65751ee6d9560becb2247 A COMPLAINT IS A GIFT https://www.trendypaper.com/s/5b1a00c581a9afd8ff765190/5fc65753ee6d9560becb227c/97c5hwz.jpg Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customer, even when you have to say no. The second edition features two brand new chapters on receiving and responding to complaints of the Internet a new section on how to deal with and take advantage of complaints that are directed at you personally and turning the tables, a section on how you can complain constructively and effectively. The text has been heavily revised throughout, with a wealth of new examples, tools and strategies. 9781626560413-
out of stock INR 399
HarperCollins Publishers India Pvt. Ltd
1 1

Description of product

Using numerous real-life examples, A Complaint Is a Gift shows precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customer, even when you have to say no. The second edition features two brand new chapters on receiving and responding to complaints of the Internet a new section on how to deal with and take advantage of complaints that are directed at you personally and turning the tables, a section on how you can complain constructively and effectively. The text has been heavily revised throughout, with a wealth of new examples, tools and strategies.

Renting Guidelines

Specification of Products

BrandHarperCollins Publishers India Pvt. Ltd

User reviews

  0/5